Quality & ISO 9001

CERTIFIED QUALITY

Our ISO 9001 certification means that the Royal Canadian Mint meets the requirements of, and is committed to maintaining, the International Organization for Standardization’s standard for quality management systems for products and services.

We have established, documented and implemented a quality management system, and continually improve the system's effectiveness, in accordance with the ISO 9001 standard.

The Mint has:

Identified the processes needed to establish and apply an ISO 9001-compliant quality management system throughout the company.
Determined the sequence and interaction of these processes.
Determined criteria and methods needed to ensure effective operation and control of these processes.
Ensured that resources and information are available to support the operation and monitoring of these processes.
Addressed the risks and opportunities to ensure effectiveness of these processes.
Monitored, measured and analyzed these processes.
Taken action to achieve planned results and continual improvement of these processes.

Control at every step

Throughout every stage of production, rigorous process control ensures that each coin and blank meets the standards set by clients and maintains our uncompromising visual requirements. Advanced computer technologies bring precision and efficiency to manufacturing, packaging and shipping.

Our quality policy

Our goal is to provide our customers with excellence in the quality of our products and services. We will continually improve the effectiveness of our quality management system to deliver products and services that meet customer expectations in a timely and cost effective manner. Visit the ISO website to learn more about ISO standards.

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