Summer Student – Boutique & Tours (May - September) - 5 positions

Boutique & Tours
Ottawa
May - September - 5 positions

To apply, please forward your resume and cover letter by Feb 26, 2023

To provide operational support to ensure a seamless flow of the day to day work activities under supervision and within the policies and procedures established by the Royal Canadian Mint, while providing informative, friendly and entertaining tours to visitors and promoting the Royal Canadian Mint through the selling of its products.

Essential Duties and Responsibilities

ESSENTIAL REQUIREMENTS:

Must be returning to full-time post-secondary studies in September 2023
Bilingualism is required (English/French)

Requirements

Previous Experience:

Minimum 2 years experience as a tour guide and/or in a retail environment
Experience in customer service and sales is an asset
Experience with public speaking is preferred

Abilities:

Ability to book and organize tours and determine priorities
To apply sales techniques
To analyze visitors inquiries and complaints and find solutions
To assist visitors with mobility issues
To communicate with supervisors and colleagues in a professional manner
To deal with visitors in an efficient manner
To work under pressure and carry on repetitive tasks
To write clearly and concisely in both official languages
To effectively and efficiently use a computerized system
To work within a team environment
Demonstrated initiative and judgment

Skills:

Excellent interpersonal skills
Experience in a retail environment
Above average public speaking skills
Good organizational skills
Good computer skills
Knowledge of the Royal Canadian Mint, its products, its markets
Knowledge of guided tour techniques and of computers
Knowledge in the operation of cash registers and cash handling
Knowledge of inventory replenishing and control
Knowledge of introduction techniques while greeting visitors

This opening is to be filled on a continuous operation and/or shift work.

Salary: $20.02 (2021 rate) plus 6% vacation pay.

The health and safety of our employees is a top priority. The Mint has developed significant and rigorous safety protocols to address the COVID-19 pandemic.

At the Mint you will collaborate with a diverse group of people and be a part of an iconic Canadian organization. We pay competitive salary and offer a range of benefits that support employees and their families. The Mint supports its employees by focusing on their growth and development. Selected candidates will be required to complete a background check facilitated by the Mint.

The Mint is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We value diversity and aim to provide an inclusive, barrier-free recruitment, selection and onboarding process to ensure that each candidate is treated respectfully. You are welcome to self identify with one of the four employment equity groups (women, Indigenous peoples, persons with disabilities and members of visible minorities) in your application.

If you need accommodation at any point in the application or interview process, please let us know; we are committed to being an inclusive employer.

Ready to mint your career?

Please forward your resume to careers@mint.ca by March 10, 2023. We thank all candidates who apply, however, only those selected for further consideration will be contacted.

We look forward to receiving your application.